import{_ as t,e as r,f as a,m as o}from"./index-DrUzS23Y.js";const d={},s={class:"wp-site-blocks pb-10"};function n(i,e){return a(),r("div",s,e[0]||(e[0]=[o('<div class="entry-content wp-block-post-content is-layout-constrained" data-v-6dfe5201><h1 class="has-text-align-center has-x-large-font-size pa-10" data-v-6dfe5201>Returns Policy</h1><p data-v-6dfe5201><strong data-v-6dfe5201>1. Return Conditions</strong></p><p data-v-6dfe5201>We accept returns under the following conditions:<br data-v-6dfe5201><br data-v-6dfe5201> Return time: You have 15 days from the date of order delivery to apply for a return.<br data-v-6dfe5201><br data-v-6dfe5201> The platform is fully responsible for after-sales problems caused by quality problems of the ordered goods. The specific after-sales rules are as follows:<br data-v-6dfe5201> The product is flawed, defective, or severely deformed<br data-v-6dfe5201> The printed pattern is incomplete or the printing position is wrong<br data-v-6dfe5201> The wrong product or size is sent<br data-v-6dfe5201> The wrong address is different from the address information provided by the customer<br data-v-6dfe5201> The package is lost during transportation<br data-v-6dfe5201> Logistics does not update information for 30 days<br data-v-6dfe5201> Under-delivered ordered products<br data-v-6dfe5201> Other issues depend on the specific documents<br data-v-6dfe5201> Note: After-sales initiation requires relevant credentials (backstage order screenshot + product problem picture + clear package label + problem description)<br data-v-6dfe5201><br data-v-6dfe5201> If logistics problems are caused by uncontrollable forces (such as epidemics, wars, riots, etc.), the platform has the right to terminate payment according to the actual situation and inform on the platform.<br data-v-6dfe5201><br data-v-6dfe5201> The actual refund amount is based on the actual amount paid by the merchant. Discounts in the form of bonuses, coupons, full discounts, etc. used during the payment process will not be refunded.<br data-v-6dfe5201> Item condition: must be in original condition, including jewelry, accessories, etc.<br data-v-6dfe5201><br data-v-6dfe5201> Damaged or incomplete items may not be eligible for return. </p><p data-v-6dfe5201><strong data-v-6dfe5201>2. Return process</strong></p><p data-v-6dfe5201>If you need to return an item, please follow the steps below:<br data-v-6dfe5201> Request a return: Submit a return request via email ([email protected]) or contact customer service within 15 days, provide your order number and reason for return.<br data-v-6dfe5201> Wait for approval: We will review your return request within 1-3 business days and provide you with a return address and return instructions after approval.<br data-v-6dfe5201> Send the item back: Please ensure that the item is safely packaged and sent back to our designated address. Please attach your order when returning the item<br data-v-6dfe5201> Return review: After we receive and review the item, we will refund or replace the item according to your choice.</p><p data-v-6dfe5201><strong data-v-6dfe5201>3. Return shipping cost</strong></p><p data-v-6dfe5201>Voluntary return: If you return the item for personal reasons (such as you don’t like it or chose the wrong product), you will be responsible for the return shipping cost.<br data-v-6dfe5201> Quality return: If the return is due to a defective product or the wrong product was sent, we will bear the return shipping cost.</p><p data-v-6dfe5201><strong data-v-6dfe5201>4. Refund Policy</strong></p><p data-v-6dfe5201>Refund Time: After the return is approved, the refund will be returned to your payment account within 1 business day. The specific arrival time depends on the bank or payment platform.<br data-v-6dfe5201> Partial Refund: For products that do not meet the return conditions (such as partially damaged or used), we reserve the right to provide a partial refund.</p><p data-v-6dfe5201><strong data-v-6dfe5201>5. Exchange Policy</strong></p><p data-v-6dfe5201>If you want to exchange the product (such as changing the size or color), please go through our return process. Exchange requests must be submitted within 15 days and the product must meet the above return conditions.</p><p data-v-6dfe5201><strong data-v-6dfe5201>6. Damaged or Defective Products</strong></p><p data-v-6dfe5201>If the product you received is damaged or has quality problems, please contact us within 7 days of receiving the product and provide photos of the damaged product. We will process your application and provide return, exchange or refund services as soon as possible.</p><p data-v-6dfe5201><strong data-v-6dfe5201>7. Contact Us</strong></p><p data-v-6dfe5201>If you have any questions or need help with our return policy, please contact us:<br data-v-6dfe5201><br data-v-6dfe5201> Email: [email protected] </p></div>',1)]))}const u=t(d,[["render",n],["__scopeId","data-v-6dfe5201"]]);export{u as default};